Who we are
Our website address is: https://seraphicsiren.com. We provide astrology consultations, forecasts, and educational content. Protecting your privacy and personal data is our top priority.
What personal data we collect and why we collect it
1. Birth Information & Confidentiality of Readings
As part of our astrology consultations, we collect birth details (date, time, and place of birth) to generate an accurate natal chart. This information is used exclusively for your astrology reading and is never shared, sold, or disclosed to third parties.
All consultations and readings are strictly confidential. Your personal astrology analysis, predictions, and insights will not be shared with anyone without your explicit consent.
2. Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help with spam detection.
An anonymized string (hash) created from your email may be sent to the Gravatar service to check if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After comment approval, your profile picture is visible to the public.
3. Media
If you upload images to our website, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.
4. Contact Forms
Information submitted through our contact forms is used strictly for responding to inquiries and providing astrology services. We do not share this information with third parties.
5. Cookies
If you edit or publish an article, a cookie will be stored indicating the post ID. It expires after one day.
If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience. These cookies last one year.
A temporary cookie is set when visiting the login page to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Login cookies last for two days, and screen display option cookies last for one year. Selecting “Remember Me” will keep you logged in for two weeks.
6. Embedded Content from Other Websites
Articles may include embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves the same way as if you had visited the originating website, meaning these sites may collect data, use cookies, and track your interaction.
7. Analytics
We may use third-party analytics tools to understand how users interact with our site. These tools collect anonymous usage data and do not include personal information.
8. Registration Data
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We do not sell, trade, or share your data with any third-party marketing services.
How long we retain your data
Comments and their metadata are retained indefinitely to approve follow-ups automatically.Registered users can see, edit, or delete their personal information at any time, except for usernames. Website administrators can also access this data.
What rights you have over your data
You may request a copy of the personal data we hold about you.You can request deletion of your personal data, except for data required for administrative, legal, or security reasons.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We collect your email address, phone number, and billing details for the following purposes:
- WooCommerce Checkout: When you purchase a service or product, we collect your name, email, billing address, and phone number to process payments and complete your order.
- Booking Reminders: If you book an astrology consultation, we may send reminders via email or SMS to ensure you don’t miss your session.
- Customer Support: If you contact us for assistance, we use your information to respond to inquiries and provide service updates.
Your contact details are never shared or sold to third parties and are stored securely.
Additional information
How We Protect Your WooCommerce Data
- Encrypted transactions: Payments are securely processed through trusted third-party providers like PayPal or Stripe, and we do not store your credit card details.
- Order history: Your purchase history is stored to provide support and ensure access to your past bookings.
- Address collection: We only collect addresses required for billing purposes—no unnecessary data is stored.
Can You Opt Out of Booking Reminders?
Yes! You can unsubscribe from booking reminders anytime by replying to the message or contacting support@seraphicsiren.com.
How we protect your data
We take data security seriously and implement:
- Encryption protocols to protect stored information.
- Strict confidentiality agreements for astrology consultations.
- Limited access to sensitive data, ensuring only authorized personnel handle it.
What data breach procedures we have in place
If a breach occurs, affected users will be notified within 72 hours, and we will take immediate action to secure the site.
Third-Party Data & Automated Decision-Making
We do not collect data from third parties, nor do we engage in automated decision-making or profiling beyond what is necessary for astrology consultations.
Industry Regulatory Compliance
We comply with the Data Privacy Act of 2012 (Republic Act No. 10173), which governs the collection, processing, and protection of personal information in the Philippines.
For international clients, we also align with global best practices in data privacy, including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for U.S. clients where applicable.
Your data is handled with strict confidentiality, and we never sell or share your information without your explicit consent.