Cancellation Policy
We value your time and ours. To ensure a smooth experience, please review our cancellation and refund policy below.
1. Appointment Cancellations
- Cancellations within 8 hours of payment – You are eligible for a full refund upon request.
- Cancellations at least 24 hours before the appointment – You may reschedule once for free. No refunds will be provided.
- Cancellations made less than 24 hours before the appointment – Payments are non-refundable, as this time has already been reserved for you.
Here is the booking cancelation form. If the cancellation has been made within (8) eight hours, we will refund your payment.
2. Failure to Arrive on Time
- A 15-minute grace period is allowed for late arrivals.
- If you fail to attend within this timeframe, your appointment will be automatically rescheduled.
- A rescheduling fee of 10% of the total purchase cost will be required to book a new time slot.
3. No-Shows
- Failure to attend without prior notice will result in a forfeited payment with no refund or reschedule.
4. Rescheduling Policy
- You may reschedule once for free if the request is made at least 24 hours before your appointment.
- Additional rescheduling requests will require a small rebooking fee of [$6] .
5. Emergency Cases
- If you experience an unforeseen emergency, you may contact us as soon as possible, and we will determine if an exception can be made.
6. Refunds & Service Satisfaction
- Refunds are only available if canceled within 8 hours of payment.
- If you are dissatisfied with your reading, you may request a partial refund within 24 hours after your session, but this is subject to review.
- No refunds will be given for completed sessions, as astrology readings require time, energy, and expertise.
7. Policy Acceptance
By booking a session, you acknowledge that you have read, understood, and agreed to this policy.
Cancellation Policy of Your Membership Account.
Membership accounts can be canceled within (48) forty-eight hours of payment. Sign up fee cannot be refunded. Read More